Terms and Conditions
1. Definitions
1.1 “Chambers Whyte” means Havex Pty Ltd t/as Chambers Whyte Design and Print A.C.N of 5 Rabaul Place, Wagga Wagga NSW 2650, Australia.
1.2 The “Customer” means the party placing an order for the purchase of goods or services from Chambers Whyte
1.3 An “Order” refers to an order for goods or services.
2. Acting in Reliance
2.1 The Customer warrants that the information provided by the Customer is true and correct. The Customer acknowledges that Chambers Whyte will act in reliance on this information.
2A. Application of Terms and Conditions
2A.1 These Terms and Conditions (“T&Cs”) apply to each and every dealing between the parties Chambers Whyte and the Customer, and the Customer agrees to adhere to these Terms and Conditions and will that they prevail over any other verbal, implied or written conditions, whether verbal, implied or written to the extent permitted by law.
2A.2 These T&Cs may be changed by Chambers Whyte from time to time and the then current version of the T&Cs shall be binding upon the Customer.
3. Orders
3.1.1 Orders are subject to acceptance in accordance with these T&Cs. Orders are subject to acceptance by Chambers Whyte.
3.1.2 CUSTOMER’S RESPONSIBILITY – It is the Customer’s responsibility to ensure that the electronic files supplied comply with Chambers Whyte’s file specifications requirements and that the files supplied are correct and able to be printed as soon as they are supplied. Files supplied without ‘bleed’ will be printed as they are supplied under the assumption that this is the Customer’s requirement. It is the Customer’s responsibility to ensure that any materials supplied for printing do not breach relevant copyright legislation. Chambers Whyte accepts no responsibility for any copyright issues. No assumptions or judgements are made by Chambers Whyte in relation to the correctness or acceptability of any electronic files supplied. Electronic files are printed as they are supplied and there will be variations between finished printed products and the same file being printed on various proofing devices (ie. Inkjet printers and the like). Customers must also understand that our printing process will result in colour variations between orders and exact colour matching cannot and will not be provided by Chambers Whyte. Colour variations will occur from job to job and run to run. Please do not order from Chambers Whyte if you require an exact colour match or are uncertain with any aspect of your supplied electronic files. It is also the Customer’s responsibility to understand the nature of the various stocks that we print on and the impact of different finishing options will have on that stock (ie cracking). Chamber Whyte assumes that its Customers are fully aware of this impact before any orders are placed. Chambers Whyte accepts no responsibility whatsoever for any cracking caused by folding of brochures or the like. NO REFUNDS OR REPRINTS will be provided for any breaches of the Customer’s responsibility contained within this clause.
3.2 The Customer must place a written order setting out full details of all of their requirements, in writing. Chambers Whyte will not be responsible for any mistakes that may be attributable to insufficient or lack of written details. The Customer will be required to pay for such goods ordered by mistake.
3.3 Chamber Whyte reserves the right to impose minimum order requirements at anytime which may be changed by Chambers Whyte from time to time.
3.4 No order may be cancelled except with the consent in writing from Chambers Whyte.
3.5 If the Customer purports to cancel any order, such conduct may be treated as a repudiation of the contract. The Customer shall pay Chambers Whyte all loss, damage, costs and expenses incurred or suffered by Chambers Whyte as a result of such conduct.
3.6 Orders shall not be varied unless the variation is in writing, signed by Chambers Whyte.
3.7 Chambers Whyte or the manufacturer of the goods (“the Manufacturer”) may, without notice, change the range of goods and services or redesign or modify existing goods or services resulting in some goods becoming obsolete or unavailable and Chambers Whyte or the Manufacturer shall not be liable for any loss or damage suffered by the Customer or the Customer’s customers as a result. The Customer undertakes to advise any person or company to whom it sells any goods of this condition.
4. Acceptance of Orders
4.1 An Order will be deemed to have been accepted by Chambers Whyte upon transmission at the earlier of:
4.1.1 of such order to Chambers Whyte and receipt of payment for the goods by Chambers Whyte; or
4.1.2 despatch of the goods from Chambers Whyte.
4.2 No orders may be varied or cancelled by the Customer after acceptance; unless agreed to by Chambers Whyte, on terms and conditions set by Chambers Whyte.
5. Payment
5.1 The goods or services must be paid for in full at the time of placing the order for the goods or services by the Customer. Chambers Whyte does not grant credit to its Customers unless an account has been authorised.
5.2 Chambers Whyte may require an amount be paid by the Customer as a non-refundable deposit. Payment for goods must be received by credit card payment via our secure website, to be received by Chambers Whyte at the time of placing the order for the goods with Chambers Whyte.
5.3 Chambers Whyte may not be obliged to hand over, deliver the goods or perform services until all monies owing and overdue to Chambers Whyte by the Customer, including for any prior orders, are paid to Chambers Whyte and shall not be responsible for any loss or damage suffered by the Customer as a result.
5.4 If Chambers Whyte agrees, in its absolute discretion, to grant credit to the Customer, the Customer must complete a Credit Application and provide security and guarantees as required by Chambers Whyte.
6. Prices and Resale Prices
6.1 Chambers Whyte’s price lists or quotations do not constitute an offer.
6.2 Quotations are given and orders are accepted only on the basis that the prices charged will be those applicable at the date of the order being despatched, ex Chambers Whyte warehouse. All prices are subject to change without notice.
6.3 Prices are inclusive of costs of delivery of the goods to the Customer and any applicable goods and services tax.
6.4 All prices are subject to change without notice.
6.5 Recommended and suggested resale or retail prices wherever shown are recommended resale or retail prices only and there is no obligation to comply with any recommendation or suggestion.
6.6 The Customer shall in addition to any monies otherwise payable hereunder pay any applicable goods and services taxes (or its equivalent) in respect of any goods and/or services purchased.
7. Modifications
7.1 Chambers Whyte is not obliged to attend to any modifications or variations to the goods unless agreed in writing by Chambers Whyte.
7.2 If any modifications to the goods are required to comply with the regulations or laws of the State or Country in which the Customer is located and/or in which the goods are to be resold or used by the Customer, each order must include clear instructions detailing the required modifications.
7.3 The Customer must not modify the goods in any way, other than with the written consent of Chambers Whyte and in strict compliance with instructions supplied by Chambers Whyte.
7.4 Chambers Whyte shall not be liable for any loss or damage suffered by the Customer or any third party of or incidental to:
7.4.1 If Chambers Whyte agrees to undertake any modifications or variations to the goods in accordance with a request by the Customer and if the instructions or information supplied by the Customer are incorrect, incomplete or in any way ambiguous, Chambers Whyte shall not be liable for any loss or damage including consequential loss or damage suffered by the Customer or any third party of or incidental to the variations or modifications not complying with the Customer’s requirements or not complying with the regulations, standards or laws to which the goods and/or the Customer are subject.
8. Shipment
8.1 All representations by Chambers Whyte as to the date and/or time for delivery are made in good faith, but are not guaranteed. All representations are made in good faith, in the light of conditions and circumstances that are known to Chambers Whyte at the time.
8.2 Chambers Whyte and its directors, officers, employees and associated companies shall not be liable for late deliveries or non-deliveries and under no circumstances shall Chambers Whyte be liable for any loss, or damage, including consequential loss or damage, or delay occasioned suffered by to the Customer or its Customers arising from late or non-delivery of goods or service, whether such loss or damage is due to negligence or wilful act, misconduct or default of Chambers Whyte or any third party and whether or not if the same occurs in the course of the performance by Chambers Whyte of any contract or in circumstances which are foreseeable by Chambers Whyte or in circumstances which would constitute a fundamental breach of any contract or a breach of any fundamental term hereof.
8.3 Goods will normally be shipped by the most convenient and economical method and route having regard to the nature of the goods. Chambers Whyte reserves the right to charge the Customer for delivery.
8.4 If Chambers Whyte was unable to deliver part of an order for any reason whatsoever, Chambers Whyte may deliver by instalments. Each instalment shall be regarded as a separate contract and any defect in, or failure to deliver an instalment shall not give the Customer the right to cancel the balance of deliveries due under the order.
8.5 The Customer will upon receipt, inspect the goods and notify Chambers Whyte of any errors or shortages within three days after delivery, quoting delivery docket numbers and all other relevant details.
9. Damge or Loss in Transit
9.1 It shall be the responsibility of the Customer to insure the goods after despatch from the Chambers Whyte. Chambers Whyte may suggest or offer group insurance but it is the Customer’s responsibility to ensure that the insurance is adequate for the purpose. Chambers Whyte shall not be liable for any loss or damage suffered during transit of the goods to the Customer.
10. Title and Risk
10.1 Chambers Whyte reserves all legal title and ownership in relation to the goods until all monies owed by the Customer to Chambers Whyte fully paid.
10.2 Until the legal ownership of the goods has passed to the Customer, the Customer shall be a bailee of such goods in its possession but title for such goods remains with Chambers Whyte.
10.3 If the goods are resold, or products manufactured using the goods are sold by the Customer, the Customer shall hold such part of the proceeds of any such sale as represents the invoice price of the goods sold or used in the manufacture in a separate identifiable account as the beneficial property of Chambers Whyte and shall pay such amounts to Chambers Whyte upon request.
10.4 Notwithstanding the provisions above, Chambers Whyte shall be entitled to maintain an action against the Customer for the whole purchase price and any other loss suffered or incurred by Chambers Whyte.
10.5 The Customer shall have no claim against Chambers Whyte for any damages or other monies whatsoever if Chambers Whyte repossesses or attempts to repossess the goods. The rights of Chambers Whyte hereunder are in addition to any other claim or rights Chambers Whyte has under any other term hereof or under any other contract between the parties.
10.6 Risk in the goods supplied by Chambers Whyte shall pass to the Customer immediately on despatch by Chambers Whyte and the Customer shall keep the goods insured, safe and readily identifiable.
11. Default
11.1 In the event the Customer is in default of any term or condition and such default has continued for a period of seven days, Chambers Whyte may, at its election at any time thereafter shall be at liberty to cancel any or all orders yet to be completed and to recover from the Customer any or all losses, damages, costs, interest, fees, charges (including handling charges payable to Chambers Whyte and its suppliers) and all expenses incurred and suffered by Chambers Whyte as a result of the Customer’s default and the subsequent cancellation.
11.2 The Customer shall have no recourse whatsoever against Chambers Whyte for any loss or damaged suffered as a result of any such cancellation.
11.3 In the event that any monies are due and payable by the Customer to Chambers Whyte, but remain unpaid for seven days, Chambers Whyte may charge the Customer and be paid interest on the outstanding balance from the due date until payment is received by Chambers Whyte at a rate of 1.5% per calendar month or part thereof, and the Customer will also pay to Chambers Whyte, any costs and expenses (including legal expenses) that Chambers Whyte incurs in enforcing these Terms and Conditions of Sale or any other Agreement that it has with the Customer.
11.4 If you have credit terms with Chambers Whyte and in the event that any monies are due and payable by the Customer to Chambers Whyte, but remain unpaid after 30 days from end of month, Chambers Whyte will charge the Customer and be paid interest on the outstanding balance from the due date until payment is received by Chambers Whyte at a rate of 12% including gst calculated monthly, per calendar month or part thereof, and the Customer will also pay to Chambers Whyte, any costs and expenses (including legal expenses) that Chambers Whyte incurs in enforcing these Terms and Conditions of Sale or any other Agreement that it has with the Customer.
12. Defects
12.1 Any claim by the Customer relating to any defect in manufacture of goods, or any shortage or other nonconformity to an order for goods or services shall be made in writing to Chambers Whyte at its address:
Chambers Whyte, PO Box 5298, Wagga Wagga NSW 2650
within 3 days of delivery of the goods or services.
12.2 Unless such written claim is received by Chambers Whyte within the specified period, the Customer shall be deemed to have accepted the condition of the goods and/or services and, conformity of the goods and services to the order.
12.3 Any claim in relation to a defect in goods must be accompanied by both:
12.3.1 a specimen of the article showing the alleged defect; and
12.3.2 a sample taken from the consignment in its original packaging showing the references used for identification purposes.
12.4 Notwithstanding that a claim has been made by the Customer, the Customer shall pay for the goods and/or services pending determination of the claim by Chambers Whyte.
13. Returns
13.1 No goods shall be returned to Chambers Whyte by the Customer without the written consent of Chambers Whyte.
13.2 If Chambers Whyte consents to the return of goods, Chambers Whyte shall not be required to accept such goods by way of return unless:
13.2.1 The delivery charge for the return to Chambers Whyte of the goods is first paid by the Customer;
13.2.2 The goods are unused and undamaged and in their original packaging; and
13.2.3 The goods and the packaging are as new and in a saleable condition with only their original marks, numbers unaltered and prices not marked thereon if applicable.
14. Limitation of Liability
14.1 Subject to any express written warranty otherwise given by Chambers Whyte, and subject to any statutory warranties express or implied which by law cannot be excluded, all warranties conditions and representations, whether express or implied are expressly excluded. Where a warranty or conditions is implied by law, Chambers Whyte’s liability is to the extent that same can be so limited, is limited to one of the following at Chambers Whyte’s discretion in the case of goods:
14.1.1 Replacement of goods or supply of equivalent goods or supply of the service again;
14.1.2 Repair of goods;
14.1.3 Payment of costs of replacing the goods or acquiring equivalent goods; or
14.1.4 Payment of the cost of having the goods repaired or supplying the services again.
14.2 Chambers Whyte and its directors, officers and, employees and associated companies, shall have no liability (including liability in negligence) to any person for any loss or damage, consequential or otherwise, howsoever suffered or incurred by any such person of and incidental to the goods sold by Chambers Whyte to the Customer, and without limiting the generality thereof, any loss or damage consequential or otherwise suffered or incurred by any such person caused by or caused directly or indirectly from any late or non-delivery, any failure, defect or deficiency of whatsoever nature or kind incidental to the goods or services, or associated with delayed and non-delivery and whether or not if the same occurs in the course of the performance by Chambers Whyte of any contract or in circumstances which are foreseeable by Chambers Whyte or in circumstances which would constitute a fundamental breach of any contract or a breach of any fundamental term hereof.
14.3 The Customer and its directors hereby indemnifies and keeps indemnified Chambers Whyte and its directors, officers, and employees and associated companies (to the extent permissible by law) in respect of any loss or damage consequential or otherwise howsoever suffered or incurred by any person or incidental to any occurrence referred to in the previous paragraph.
14.4 Chambers Whyte shall not be liable for failure to observe or perform in accordance with these T&Cs for any reason or cause which was not within its control, including without limitation, war, insurrection, riot, civil commotion, strikes, lock outs, labour or industrial disputes, acts of God, acts of Governments, flood, storm, tempest, power shortages or power failure, inability to obtain sufficient labour, raw materials, fuel or utilities.
15. Customer's Details
15.1 The Customer shall forthwith give notice to Chambers Whyte of the change of address, telephone number, facsimile numbers or address for delivery to the Customer not later than 7 days prior to such change occurring.
15.2 The Customer shall inform Chambers Whyte of any changes in the ownership of the Customer within 14 days of such change, whether total or partial by giving notice in accordance with clause 16 herein forwarding to Chambers Whyte notice in writing of that change to:
Chambers Whyte Design and Print, PO Box 5298, Wagga Wagga NSW 2650.
15.3 Until such notice is received by Chambers Whyte the Customer and if it is a company or trustee, each of the Directors thereof shall hold Chambers Whyte indemnified, against all losses, unpaid accounts, interest, damages, costs, charges, fees and expenses of whatsoever nature incurred or suffered by Chambers Whyte in trading with any person, company (including the same company but with a different shareholder or shareholders) or other entity (including a trust) which may have purchased the Customer’s business or any interest therein or any of the shares in the Customer and used the Customer’s previously approved credit account for trading.
16. Notices
16.1 Any notice, demand or other communication given or made under these T&Cs must be in writing:
16.1.1 Made by an authorised officer of the sender and delivered to the intended recipient by prepaid post, hand or fax to the address or fax number last notified by the intended recipient to the sender, signed by an authorised officer,
16.1.2 If given or made by the Customer, signed by the Customer or an authorised officer, and
16.1.3 Delivered to the intended recipient by prepaid post, hand or fax to the address or fax number last notified by the intended recipient to the sender,
16.2 Such notices will be taken to have been given or made:
16.2.1 In the case of delivery by post, three days after the date of posting;
16.2.2 In the case of delivery by hand, when delivered, and
16.2.3 In the case of delivery by fax, on receipt by the sender of a transmission control report from the despatching machine showing the relevant number of pages and the correct destination fax machine number or name of recipient and indicating that the transmission has been made without error.
16.3 Any notice, demand or other communication may also be given or made in accordance with any method, procedure or requirement permitted under any applicable law.
17. Miscellaneous
17.1 These T&Cs shall be governed by and interpreted in accordance with the laws of New South Wales and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of that jurisdiction and any appeal courts from them.
17.2 The Customer and its directors declare that the goods and/or services to be provided by Chambers Whyte are to be used wholly or predominantly for business and/or investment purposes (or for both purposes).
17.3 The Customer acknowledges and agrees that Chambers Whyte may assign all of its rights, benefits and interests under this Agreement to any other entity as nominated by Chambers Whyte. Any such assignment by Chambers Whyte shall not prejudice or affect the rights, claims or interests of the Customer or Chambers Whyte which have accrued up to the date of assignment.
17.4 The Customer shall not assign, transfer or novate its rights and obligations under this Agreement, without the prior written consent of Chambers Whyte, in Chambers Whyte absolute discretion.
17.5 If any provision of these T&Cs is, for any reason, wholly or partly held to be illegal, void, invalid or unenforceable by a court of law or other competent authority, that provision shall be severed in the relevant jurisdiction and all other provisions of the T&Cs shall continue in full force and effect.
17.6 No failure to exercise, nor any delay in exercising, any right, power or remedy by Chambers Whyte operates as a waiver. A single or partial exercise by Chambers Whyte of any right, power or remedy does not preclude any other or further exercise of that or any other right, power or remedy. A waiver is not valid or binding on Chambers Whyte unless in writing. Chambers Whyte rights, powers and remedies under these T&Cs are in addition to, and do not exclude or limit, any right, power or remedy provided by law or equity or by any other agreement or instrument.
17.7 The Customer consents to the use of any Personal Information of its employees, officers or agents, for the purposes set out in Chambers Whyte’ Privacy Policy including but not limited to the Customer’s or its director’s credit history.
17.8 Chambers Whyte shall not under any circumstances be responsible to the Customer for any failure to comply with its obligations under this Agreement pursuant to any order that is accepted, which failure is caused by an act of God, acts of any Government, war or other hostility, national or international disaster, the elements, fire, explosion, power failure, equipment failure, strikes or lockout, inability to obtain necessary supplies and the like and other force majeure occurrences.